Our jewelry is designed for everyday wear, but we recommend avoiding prolonged contact with water to maintain its shine and longevity.
Tips to protect your jewelry:
— Remove before showering or swimming
— Avoid hot tubs and saunas
— Pat dry immediately if it gets wet
Our pieces are made with high-quality materials selected for durability. With proper care, your jewelry will maintain its beauty over time.
To extend lifespan:
— Avoid water, perfumes, and chemicals
— Store in a dry place away from sunlight
— Clean gently with a soft dry cloth
Yes — our jewelry is designed to be skin-friendly. Most pieces are made to reduce irritation and are suitable for everyday use.
If you have extreme metal allergies, we recommend reviewing each product's material details before purchasing.
Our pieces are crafted using high-quality materials and finishes designed to give a luxurious look at an affordable price.
Each product description includes specific material details.
Shipping
Yes — we ship internationally to most countries worldwide.
Shipping times vary depending on your location:
Europe
4–10 business days
USA & Canada
6–12 business days
UK
4–9 business days
Rest of the world
7–18 business days
Processing time: 1–3 business days.
Once your order is shipped, you will receive a tracking number by email. You can use it to track your package until delivery.
Tracking updates may take 2–5 days after shipment depending on the carrier. This is completely normal for international shipping — please allow a few days before reaching out.
Orders
Orders can only be cancelled within a short window after purchase, before processing starts. Once your order has been shipped, cancellation is no longer possible.
If you need to cancel, please contact us as soon as possible via our contact form.
If your item arrives damaged or defective:
— Contact us immediately via our contact form
— Provide clear photos of the damaged item
— We will arrange a replacement or full refund promptly
Returns & Exchanges
Yes — we offer a 14-day return policy after delivery. To be eligible:
— Items must be unused and unworn
— Must be in original packaging
Please contact our support team before returning any item.
Gifting
Yes — all Bijuaura orders come in elegant packaging, making them perfect for gifting right out of the box.
Absolutely — you can ship directly to the recipient's address at checkout.
We do not include any pricing details in the package.